Snow plowing app can function as an aggregator of various contractors' services. Any Uber-like app requires the admin panel, the plower panel, and the user panel.
Admin Panel
Admin Panel is the app's back office that manages both clients and contractors. Individual payments, total financial amounts, commissions, any contribution from the payment amounts – all these operations can be obtained by the admin panel.
Plower Panel
Plower Panel connects contractors and the app owner. It lets contractors find out about the commissions and log out from the platform. In addition, via the panel contractors can accept or reject clients' requests.
The list of functions can be expanded. But we recommend starting with the MVP version, which will have a minimal functional set for application testing in real conditions.
User Panel
This panel helps clients find a service provider: a company or a private plower. The client can attach photos of the area to make the request clearer. In the personal profile he can find out information about the cost, the estimated time of the contractor's arrival and his contact details.
In fact, the panel is more helpful for the contractor, because the panel indicates area boundaries to be cleared.
If you need to create effective panels for administrators, plowers and users, contact Omega experts.
Let us know what functions you need to implement to make an app like Shovler.
1. Customization
The app has to work any way you need. Anytime, anywhere! This is not just a calculator which functions never change on any device. The app must be flexible. Today you have worked out a profitable business model, then the pandemic makes you change it, after that you create another functional set and design for certain states or countries. So, the business model and the app do not have to contradict each other – the app should be customized to users' needs.
If you want, you can immediately fill up the app with all sorts of functions that, in fact, don't go along with your current business model. But this will be inconvenient for users who do not want to store in their mind unnecessary things.
The app's success is measured by its convenience and simplicity for users, not by the number of features. The app should be developed gradually along with business growth.
For example, unlike the first version of the app, in the second version the contractor's panel can be divided into companies and individuals with different functionality. And the third version can include a smart order distribution system for companies and an intelligent pricing system. These functions are implemented depending on the business specifics without using any templates.
2. Work control The client who requested services should receive full information about the contractor arrival time. The app must inform him about how much time is left before arrival and how long it takes to shovel away snow.
The plower panel should provide a detailed route map to the specified area and information about its size. Using the admin panel, the administrator should automatically receive data about the plower's arrival time estimation, his location, and the request fulfillment status.
3. Notifications
Let the client receive constant notifications about the request confirmation, the estimated time of arrival of the plower, payment, or any other offers that you want to send them.
The plower will receive additional information from the client, details about the app policy changes, useful updates, and other information. In the admin panel, the snow removal services provider should be able to send individual messages with offers and discounts.
4. Pre-order
Weather forecasts help to predict the weather changes. So, customers should be able to pre-book the service. This also means that they can set a time interval for both one-time or systematic snow removal. This function also allows contractors to predict their workload.
5. Reviews
Reviews are extremely effective in helping clients to find out objective information about the contractor. In fact, this function gives them a sense of control. At the same time it opens opportunities for contractors, as well as for administrators who use reviews for mobile app improvements. Reviews analysis lets the administrators and snow removal services providers to focus only on important things.
Subsequently, the reviews system can be supplemented with the option of individual feedback for each contractor.
6. Payment dividing
There can be different and unexpected options. The payment can be divided into two payments: advance payment and final payment.
Another option: the system reserves the full payment before service delivery and transmits it to the snow removal provider only after the execution of the contract.
In addition, you need to consider whether the app will offer an installment payment, as well as a subscription for systematic snow removal during the winter season.